Our client is a Singapore-based, trend-forward hair studio known for creative transformations and personalised services. Catering to a style-conscious clientele, the studio is looking for someone who is outgoing, creative, digitally savvy, and commercially minded to engage prospective customers and turn conversations into appointments. If you are trendy, active on social media, enjoy talking to people, and are comfortable with sales, this could be a great fit.

Candidates with marketing, social media, content, customer service, beauty, or lifestyle experience are welcome to apply!

Key Responsibilities:

• Connect with potential clients through calls, WhatsApp, social media, and digital outreach to drive bookings and studio visits.
• Be the first point of contact for our clients, providing a warm, engaging, and premium customer experience.
• Manage appointment bookings, enquiries, promotions, and service recommendations across multiple channels.
• Build genuine relationships with clients through thoughtful follow-ups, ensuring a strong community of returning customers.
• Work closely with the hairstylists and studio team to deliver a seamless and exceptional client journey.
• Keep customer records, preferences, and feedback updated within our CRM system.
• ⁠Spot opportunities to upsell services, treatments, and retail products that enhance the client experience.

Requirements:

• Fluent in written and spoken English, with a pleasant, clear, and confident speaking style.
• Naturally outgoing, confident, and enjoys connecting with people.
• Strong communication and relationship-building skills with a customer-first mindset.
• Experience in customer service, beauty, wellness, lifestyle, hospitality, or sales environments is preferred.
• Proficient in using WhatsApp, Instagram, TikTok, and social media platforms as customer touchpoints.
• Self-driven, results-oriented, and motivated by achieving targets and earning commissions.
• Passionate about beauty, hair, fashion, and keeping up with the latest trends.
• Willing and available to provide occasional off-site livestreaming support from 8pm-2am (GMT+8), as required.

Why Join Us?

• Fully remote, work from anywhere.
• Attractive commission structure based on customer bookings and show-ups.
• Opportunity to be part of a fast-growing, trend-forward hair and beauty brand.

Salary: SGD $800-$1,200/month + Commission

Working Hours: 6-day work week, 10am-8pm (GMT+8 - Singapore Time, inclusive of lunch break), adhere to Singapore public holidays

Only shortlisted candidates will be contacted.