SIM Global Education x WorkJoy Accelarator Programme (For International Graduates)

Graduated in 2024 or later and looking for your next move? 

WorkJoy has partnered with SIMGE to place graduates like you with employers who genuinely support remote and hybrid work, giving you the flexibility and autonomy to build your career!

Company Overview

Our client is a Singapore-based financial advisory group specialising in life insurance, investment and wealth management solutions.

Role Overview

We are looking for a confident and proactive Outreach Assistant to engage prospective clients, follow up on leads and convert interested prospects into appointments with the company’s Financial Advisors in Singapore.

The ideal candidate is bilingual in English and Mandarin, comfortable initiating conversations through phone calls and virtual meetings, and familiar with basic digital marketing and lead-generation activities.

Key Responsibilities

• Contact and engage prospective clients through phone calls, messages and virtual meetings.
• Follow up consistently with leads generated through Facebook ads and other outreach channels.
• Understand prospects’ needs, introduce the company’s services clearly and build initial interest.
• Qualify leads and schedule appointments for Singapore-based Financial Advisors to conduct further consultations.
• Maintain accurate records of conversations, follow-ups and appointment outcomes.
• Support outreach and lead-generation activities, including Facebook and other digital channels advertising campaigns.
• Monitor lead responses and share insights to improve outreach messaging and conversion rates.
• Work towards appointment-setting and lead-conversion KPIs.

Requirements

• Fluent in spoken and written English and Mandarin to communicate effectively with English- and Mandarin-speaking prospects.
• Neutral or easily understood accent, with a pleasant and professional speaking voice.
• Experience in sales, customer service, account management, telemarketing, business development or another customer-facing role.
• Confident speaking with new people through phone calls and virtual meetings.
• Strong communication, persuasion and relationship-building skills.
• Able to follow up consistently and handle objections professionally.
• Basic understanding of marketing, lead generation or customer outreach.
• Familiarity with Facebook Ads or leads generated through social media advertising is preferred.
• SEO knowledge is an advantage but not required.
• Self-motivated, organised and comfortable working remotely.