Job Responsibilities:

• Onboard new clients and guide them through product adoption
• Serve as the primary point of contact for assigned accounts
• Monitor client health metrics and proactively address concerns
• Conduct regular check-ins, business reviews, and training sessions
• Identify upsell and renewal opportunities within existing accounts
• Gather client feedback and relay insights to internal teams

Requirements:

• Diploma or degree in Business, Communications, or any related field
• Strong interpersonal and communication skills
• Customer-first mindset with good problem-solving ability