We are looking to hire a skilled and customer-centric Account Manager that can help to liase with clients, assessing their needs well and communicate effectively.

Key Responsibilities:

• Serve as the main point of contact for assigned clients, building and maintaining strong relationships.

• Understand client needs and deliver tailored solutions to ensure satisfaction and long-term retention.

• Collaborating with various internal departments to ensure they fulfill all customer requests

• Resolving complaints and keeping track of all processes that pertain to the client’s desires

• Collaborate with internal teams (sales, marketing, operations) to meet client objectives and drive business growth.

• Monitor account performance, prepare reports, and identify opportunities for upselling or cross-selling.

Requirements & Skills

• Bachelor’s degree in Business, Marketing, Communications, or related field.

• 1-2 years of experience in account management, sales, or client-facing roles.

• Strong interpersonal and communication skills (verbal and written).

• Proven ability to manage multiple accounts and projects simultaneously.

• Strong problem-solving and negotiation abilities.

• Proficiency in CRM tools and Microsoft Office/Google Workspace.

• Self-motivated, detail-oriented, and able to work under pressure.

• Experience in [industry, e.g., digital marketing, SaaS, FMCG] is a plus.